Privacy & Refund Policy - Aquanauts Grenada
Aquanauts Grenada
|
sales@aquanautsgrenada.com

Privacy Statement

Our privacy policy statement is as follows: This is the web site of Aquanauts Grenada Ltd. at www.aquanautsgrenada.com. We can be reached via e-mail For each visitor to our website, our web server recognizes no information regarding the e-mail address of the visitor nor any other information deemed to be personal. We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what page and/or pages consumers access or visit and information volunteered by the consumer, such as survey information, email newsletter registration and/or site registrations. The information we collect is only used by Aquanauts Grenada and its affiliated agent Grenada Dive Resorts.com LLC to improve the content of our website, notify consumers about updates to our site, special promotions available to our valued customers and to distribute our electronic newsletter and printed collaterals. If you do not want to receive e-mail from us in the future, please notify us by sending an e-mail to the above address and typing the word "REMOVE" in the subject line. Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding their inquiry or their booking status. Please provide us with your correct phone number. Aquanauts Grenada Ltd. is committed to protecting your privacy. Any information that is given throughout the enquiry and/or reservation process is kept strictly confidential. We do not sell or distribute any names or personal information from our customers to third parties without prior written

 

Cancellation & Refund Policy

Diving; Snorkeling and Dive Course bookings: Full Refund if cancelled up to 48 hours prior to trip departure / course start. No refunds are given for cancellations within 48 hours of trip departure / scheduled course start or for no shows. Accommodation Packages: Refund less 10% cancellation fee if cancelled 30 days prior to arrival. No refunds for cancellation within 29 days of arrival, no shows, early check-outs or unused portions of the accommodation - dive package. Unused portions of hotel and/or package plans are non-transferable and not redeemable for cash. We recommend travel insurance.